Business TEXT MESSAGING
Customers want to text your Business.
With PhoneWire, your business phone number can send and receive text messages —
and you don’t have to change anything with your monthly phone service provider.
Truth is, text is better.
Remember, when business numbers couldn’t send or receive SMS? Those days are over! Now, your customers can text you on your familiar phone number they already know.
Customers prefer texting for routine matters. It’s more convenient and familiar than talking.
And no, you don’t need to change your monthly phone service provider.
Save your thumbs.
Send texts and replies from your computer keyboard, not a tiny cell phone keypad. Texts are sent and received through our an App on your Windows PC or Mac.
Employees can share access for one business phone number and receive notifications when new texts arrive.
Use shortcuts, set up automated replies, or create custom pre-set message templates.
Build more loyality.
Texting enables people to comfortably connect to your business as conveniently as a text messaging conversation with a friend.
Now you can immediately and accurately respond to questions, solve problems, and thank them for their loyalty.
Send a group text message to your VIP client list or announce special discounts to keep customers engaged, appreciated, and profitable!
Is my phone number compatible?
Our add-on text service works with most business telephone numbers and landlines, but there are a few exceptions.
Simply enter your phone number below to see if text messaging can be activated for your business line.
Our pricing plans
FAQ
Why would someone choose to text my business instead of calling or visiting us?
Because they want to! Everybody texts these days. To many, texting someone is often much more efficient than calling. Texting a business is just a natural progression of how people prefer to communicate.
Can multiple employees share the responsibility of my one main phone number?
Yes. Our service lets multiple people share a single text messaging phone number. It’s like how your office phones ring when someone calls your business number. When someone texts your business, employees get a pop-up alert and can respond.
Will texts come in if we are on the phone?
Absolutely! There is no connection or relationship between your voice and texting services. They are completely independent of each other.
Will my phone number be compatible?
Yes, usually. Enter your phone number in the search tool above. Even if the results above display that your number is not compatible, there may still be a way we can text-enable that phone line. Give us a call at +1.800.857.1517 to discuss, its usually not a big deal its simply that our quick search tool above isn’t 100% accurate.
Am I going to have to go through a bunch of hassles or changes with my phone company, or my phone system?
Nope, not at all! Although the phone numbers are the same (think of it as just an address), the texting and voice networks are 100% separate. Your voice services and phone equipment will operate as they always have. Your voice providers don’t even know (or care) that your phone number is also part of the text messaging network.
How will I send and receive the texts?
The easiest way to send and receive your business text messages is from the comfort of a computer with a full-size screen and keyboard using our Apps for Mac, Windows PC, or your favorite Internet web browser. We also have Apps for Android, Apple iPhone, smartphones, and iPad tablets that allow you to access your business texting on the go.
But do my customers, contacts, or friends need a special App to text my business?
Nope! Our service will “register” your business phone number to the text messaging universe that every cell phone uses, which means 99.9% of all mobile phones in the U.S. and Canada can communicate with your business phone number just like any other phone number they text.
What our customers have to say
Ready to see how this works?
We offer a free, no-obligation trial because we understand it’s something new, and you want to make sure.