Snom by VTech®
Industry’s best warranty,
and Wi-Fi install option!
Award-Winning German Engineering
In Slovakia, a country known for its dramatic natural landscape and many castles, Snom means “Dream”. Imagine a phone system designed to be easy to use, with amazing sound quality, and flexibility to adapt through your next chapter of growth. With an
Sound design is an art form at Snom. Founded 1996 in Berlin, Germany, audio excellence is at the core of development utilizing some of the world’s most advanced voice engineering technologies. And now with U.S. customer service and increased manufacturing scale as a result of VTech’s acquisition in 2016, Snom is a smart long-term investment. With over 30,000 employees and $1.8 Billion in annual revenue, VTech is leading the telecommunications industry as the largest and most trusted manufacturer with brands such as AT&T, Alcatel, ErisStation, Nextiva, and Snom Technology GmbH — an innovator and pioneer of professional and enterprise business telephones and accessories.
High Definition Sound
ErisTerminals deliver high definition sound like you’ve never heard before. Finally make “buzzing” and “scratchy” telephone calls a thing of the past!
Built for Mobility
With an optional USB module, easily add our wireless DECT headset or Bluetooth headset to any ErisTerminal phone with no other accessories required.
iOS & Android Mobile App
Employees can work remotely, review call history, search the directory, or see if a colleague is available for a call — as easily as they do in the office.
Know who is calling who, which employee is the most productive, and identify trends for discovering additional business opportunities.
Returned Call Connector
When a client calls back, their call can be automatically routed directly to the original extension that last dialed them. Never lose a potential sale again!
Call Monitor & Recording
Managers can silently listen in on active calls to monitor performance, jump-in to help, or record calls automatically for review later.
Shared Phone Book
Easily manage one centralized phone book and share that directory of phone numbers automatically to all phones in your system — searchable by name, or company, or email address!
Meet Me Conference
Host multi-party conference calls, anytime you need. Determine if the call will be a webinar style or open group discussion, then send out the invites or have the phone system call them.
Receive more calls than you can answer? With optional call queuing, callers can wait with music on hold or be offered options to send their call to another phone or voicemail.
There’s even more to VTech ErisTerminal
Connect with us to find out if ErisTerminal is right for your business.
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What Our Customers Discovered
Don't just take it from us, let our customers do the talking!
"When a patient will call our Belleville office rather than our Mt. Vernon location, instead of asking them to hang up and dial another number (hoping we don't lose that new client), we can now just transfer them to the other office without their ever knowing the difference."
"I have worked with Matt and his firm for a number of years. His service and attention to detail are some of the best I have experienced. He is always open to ideas and is very willing to act on good ideas. It is a pleasure working with him and his company. Highly recommended."
"In the 10 years that I have had the pleasure of working with Phonewire, I have seen the business grow and differentiate itself from the rest. Matt works closely with customers to find a solution for their needs. The commitment to his work and to his clients is a true testament to his success."
Frequently Asked Questions
What's the warranty?
With an impressive 3-year limited warranty, you can focus on growing your business. If you decide to rent your phones from us, the warranty is extended during the entire rental period.
Can you install it for me?
Yes. We have a thousands of qualified installers available throughout the United States to install it all — headache free. Alternatively, some customers choose to install the system themselves with our “remote programming and initial configuration setup” option instead. It’s entirely your choice — whatever option fits you best.
Can I pair a cordless handset and headset to my phone?
Yes. The Feature Deskset (VSP726) and the Executive Deskset (VSP736) allow you to add a cordless headset to your telephone for hands-free convenience. Optionally, you could add a cordless handset telephone which would ring when your desk phone rings, allow you to toggle an active call from handset to deskset without putting them on hold, and allow you to easily place outgoing calls when you’re away from desk.
Do all the phones need Ethernet wiring installed?
No. Our unique Wireless Deskset (VSP608) can be installed anywhere there’s an electrical outlet. Features and operations are exactly the same as our other desksets, so you can easily have a mixture of phones throughout the office to match your installation needs. Optionally, you could provide some with their own dedicated DECT Cordless Handset (VSP601) to allow the most flexibility and mobility — for those who would prefer no desk phone at all.
Do all of these phones work with headsets?
Yes. You can easily connect a wired or wireless headset to any of these phones. Ask us to include the number of headsets you need to your proposal and let us know if you’d prefer wireless or wired.
What about regular maintenance and support?
Phonewire is a certified partner with best-in-class product support team. When you purchase your system, you can optionally purchase a support plan to make sure you keep your new business phone system running smoothly with all the latest features and software upgrades.
Do you offer financing options?
Yes, we do offer financing through our select lenders. Our attractive financing options make ErisTerminal easy to implement within consideration of your available budget. Our proposal/quote will typically include one financing suggestion, but please do not hesitate to express your interest in other financing options so we can explore which program would be the best for you.