Old phone system just not cutting it?

Phones are what we do.  We’re here to help.

At Phonewire, we provide sales, support and installation of business telephone systems.  We are a company of craftsman who are passionate about making phone systems work.  That’s what we do — that’s all we do — so always deliver our very best.

E-commerce is still largely the province of large enterprises. When consumers engage with SMBs (small or medium-sized businesses), they are more likely to call — to get information, talk to a salesperson, or arrange for support. Small companies may also employ remote workers, and communicate with them over the phone. B2B sales are still usually accomplished via conference call. For a small business, it’s still important to have high-quality telephone calls provided consistently.

Your phone system is the most critical connection between you, your suppliers, and your customer. And although the technology continues to evolve, we are one of the few companies to dedicate our continuing education exclusively to telecommunications and customer service best practices.  Only trust a company with years of telecom experience to fully understand your expectations and deliver the truly reliable solution.

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We were into phones before phones were cool!

That's right, we said it. We make phones do amazing things. It's our passion.

Digital Phone Systems

The Digital Phone System is used widely in small businesses, multi-location businesses, and retail solutions. Phonewire is proud to carry several brands of digital telephone systems, including the Avaya IP Office and Panasonic Digital Telephones.

One of the many benefits of digital phones is that they’re more energy-efficient than VoIP phones, generally requiring less energy to operate than VoIP phones. Digital phones can also operate on a variety of cable types, unlike VoIP phones, including CAT6, RJ45, Category 3, 5, and 5e. Although a separate cable must be run, in order to support a digital phone system, it can also minimize installation expense because the cabling is less costly.

VoIP Phone Systems

One of the many benefits of a VoIP Phone System is that your company can have VoIP Phones, located anywhere in the world, where there is a working internet connection. VoIP telephones keep your business connected, across the globe, as long as your employee can connect to the Internet.

Because there is only one network to build, and maintain, when you utilize a VoIP phone system, the same network cabling is used to connect other devices, such as computer workstations, across your enterprise. IP telephones can also be moved from one desk to another, without affecting the features that were unique to that phone extension. This provides small business owners with maximum flexibility in their telephone and computer network. In addition, some VoIP phones can connect using DECT wireless or sometimes Wi-Fi to make installation easier in places that do not have an Ethernet connection nearby.

Call Center Phone Systems

With the advancement of call center technology, a much smaller call center now can be a very profitable operation. We can help you find the right call center system for your business, at the lowest possible price. As well, sophisticated reporting features allow you to manage your call center agents better than ever before.

Whether your call center is inbound or outbound, Phonewire will work with your company identify the best Call Center System to meet the needs of your organization. There is a multitude of options and configurations, available, and our consultants are experienced in assisting our call center customers to find the best call center solution for their requirements.

Telephone System Repair

Do you need Business Phone System Repair? Wondering if you can still find parts for your business telephone system? We can provide the phone system maintenance you need, throughout the St. Louis City, St. Louis County, and Southwestern Illinois area. Your company’s phone system is a critical part of your business and having a reliable partner to service that system is imperative for your company’s success.

Phonewre provides phone system service and repair for clients who are looking to extend the life of their current telephone system. We will develop the proper maintenance plan, to ensure that you’re getting the most responsive service possible, within the St. Louis Metro area.

Voice & Data Wiring Solutions

Phonewire can design and implement a structured cable plan that will meet your voice & data wiring needs now, as well as allow for future growth and flexibility. We have handled a multitude of low voltage wiring projects while meeting the project deadline and respecting the project budget. We have installed complicated wiring infrastructures for clients across the country and feel supremely qualified to meet your company’s wiring contractor needs, as well.

Working with industry experts, you can trust that your project will have a comprehensive structured cable plan, based upon our detailed understanding of the scope of your project, as well as your company’s future needs.

AT&T

The AT&T Synapse phone system delivers the greatest value, easiest installation, and the largest display screens in its class.

Digium

From the makers of Asterisk (the software that led the VoIP revolution), the Digium Switchvox does it all — cloud or on-premises.

VTech

VTech business phone systems is the #1 manufacturer of cordless phones in the world, with over 20 years of experience and 41 million handsets shipped.

 

How can we help?

Trying to grow companies is hard work.  Let us help with the phone system, so you can focus on one less thing.