Better experience begins with better communication.
Turn prospects into customers and customers into your biggest fans. Everything you need to upgrade your business communication begins here.
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For business at any size, including yours.
We sell and service communication solutions & business telephone systems. It’s what we do and we’ve done well — for over 20 years.
And with a network of local technicians available throughout the U.S., we’ll be there to make everything work as promised.
Our clients include family businesses, franchises, sole proprietorships, schools & churches; from small and medium businesses to growing enterprises.
Phone System Re-imagined!
The technology on your desk has probably changed a lot in the past 20 years!
One thing that never changes?
When it’s an important decision, people want a conversation!
Customers recognize the value of meaningful, human connection — by phone, text, and eventually video.
If it is difficult for customers to connect with you personally, they’ll think it will be difficult to work with you too.
Customers believe Calling is Most Effective Way to Get a Quick Response
Customers Happy to Pay You More for Better Customer Experience
What Our Customers Discovered
Don't just take it from us, let our customers do the talking!
"When a patient accidentally calls the Belleville office rather than our Mt. Vernon location, instead of asking them to hang up and dial another number (hoping we don't lose that new client), we can now just transfer them to the other office without their ever knowing the difference."
"I have worked with Matt and his firm for a number of years. His service and attention to detail are some of the best I have experienced. He is always open to ideas and is very willing to act on good ideas. It is a pleasure working with him and his company. Highly recommended."
"In the 10 years that I have had the pleasure of working with Phonewire, I have seen the business grow and differentiate itself from the rest. Matt works closely with customers to find a solution for their needs. The commitment to his work and to his clients is a true testament to his success."