5 Phone Answering Mistakes That Drive Away Customers

5 Phone Answering Mistakes That Drive Away Customers

Did you know the way you answer phone calls to your business could be driving away customers? According to Marketing Land, one study found that 74 percent of people were inclined to choose a competitor after a negative phone experience. And the first, and perhaps most...
Why upgrade when my old phone system still works

Why upgrade when my old phone system still works

If It Ain’t Broke…  Why Should I Bother Upgrading? When your communications system lasts beyond its useful life, you risk paying a significant ‘opportunity cost’ by holding on to it.   Every technology has a useful life —...