Read Your Voicemail

The most reliable voicemail to email service available, transcribed into text by actual human beings, with anonymity and security features organizations trust.

Unbeatable Accuracy

Your voicemail audio messages are typed out into text by real humans, day and night, as they are received. It lets us do cool things like set custom notes for unique names or product spellings, web form completions, group voicemail sharing, and many other use applications requiring high accuracy by businesses and non-profits.

Compatible with Your Voicemail

Our service easily integrates with almost every phone system and voicemail service available, or we can create a new voice mailbox with its own unique telephone number just for your needs.  In addition, the platform is open to developers who need unique applications and API integrations such as helpdesks and CRM systems.

Powered by people makes all the difference.

Sometimes automated transcription isn’t perfect. Accents can be difficult, so can fast speakers. Which is why we provide voicemail transcription by real people. We can even place notes on the transcriptionist’s screen for your account so that difficult spellings are typed right, every time. With the highest accuracy in the industry, our voicemail transcription will finally give you the ability to read your voicemail rather than listening ever again!

Read your voicemails while in a meeting.

Voicemail Transcription gives you the ability to read your voicemail instead of listening to the recorded audio message. Your voicemail message is transcribed by a human being who will transcribe the voicemail into typed text, then e-mail or text it directly to you. Review and forward voicemail transcription messages to co-workers, partners or employees as quietly as sending an e-mail.

Fastest time in the industry.

We aim for accuracy first, but delivery speed is important as well.  Typically, most transcriptions are sent within a minute or two.  And our human transcriptionists will type your voicemail messages into text, accurately, day and night and holidays — 24/7/365. For every new voicemail you receive, we’ll take care of it. Every time.

Original audio is included with typed text.

For your convenience, the audio recording of the voicemail message is delivered to you along with the transcribed text. It’s our way to demonstrate our high accuracy and also provide a backup of the audio to you — just in case.  For applications where you need to keep the voicemail recording anonymous, we can simply turn off the inclusion of the audio attachment for your account.

Plans and Pricing

Our voicemail to text transcription service is month-to-month with no contract required. We operate 24 hours a day and 7 days a week to transcribe your voicemail anytime — day or night, weekends, vacations, and holidays are no problem — and deliver the transcription to up to 4 email and/or text message addresses per User.

Custom rate plans are available, depending on your needs and specific application of the service. Just call us toll-free at 1(877)877-9473 and ask!

What Our Customers Are Saying

Don't just take it from us, let our customers do the talking!

"I have had a great privilege to work with Phonewire and they have always able to meet my requests, such as creating a voice mail message for me since I am Deaf. I use this service for many years and find it very useful and effective to do my business in the past. I highly recommend this service (voice to text)."

Ken Brown III

CEO, Scan Mailboxes

"Phonewire, provides my solo law practice with an invaluable service. I am able to cut my costs dramatically for phone answering services and devote those funds to other more important tasks. It's definitely worth the reasonable monthly cost."

 

Fred Lutzen

Attorney, GEICO

"I've used Phonewire's service for a few years and it's still the coolest service I've seen. I get to see all of the text of my voicemails without the time wasted listening to them. I can answer the important ones first, then delegate the simple ones. Phonewire's system has worked flawlessly over thousands of calls. I love it!"

John Greer

AeroMarine Products, Inc.

Frequently Asked Questions

Do you censor my messages?
No.  Except “uh”s and “um”s, we type that voice message word-for-word.  We built a service on trust and absolute accuracy, so we do not and will not exercise any censorship.
Can I use this service with provider X?
Yes, you are free to use this transcription service with any cloud-telephone service provider. All that is required is your ability to send us an e-mail to your unique pw-1.us submission address with the audio attached as a WAV or MP3 for each voicemail message that you receive.
How long can voice messages be?
Our maximum length accepted is 5 minutes per message.  Any messages that are longer than 2 minutes may receive lower processing priority.  Special exceptions may be made for accounts with unique applications requiring longer than 5 minute message processing.
What are the costs if I go over the prepaid minutes?
Just like the prepaid minutes in your plan, overage minutes are billed in 1-second increments. No rounding up to full minutes or 30-second “message units”. On the Individual Plan, the cost for additional minutes are $0.75 (about $0.0125 per second). On the Small Office plan, it’s $0.70 per minute (about $0.0117 per second). On the Enterprise plan, it’s $0.65 per minute (about $0.0110 per second).
Can I upgrade after signing up?
Yes, you can upgrade at any time after signing up. We do recommend customers to select the package that is closest to their expected monthly usage.
Can I replace my cell phone's voicemail with yours?
Yes, most likely.  Give us a call and we can walk you through the instructions to send all of your unanswered cell phone calls to our service for transcription instead of your cell phone’s built-in voicemail service.