#2 Global Industry Leader in Business Phones
Yealink is the world’s second-largest SIP phone provider and is number one in the China market. Founded in just 2001, Yealink has rapidly developed into a powerhouse by leveraging its independent research and development and innovation to pursue its core mission: “Easy collaboration, high productivity.” The company’s high-quality UC solutions enhance the work experience and deliver competitive advantages of its customers in over 100 countries.
Receive more calls than you can answer? With optional call queuing, the system will answer and ask the caller to wait on hold or offer options to direct their own call to an extension or voicemail.
Meet Me Conference
Host multi-party conference calls, anytime you need it. Determine if the call will be a webinar style with only one speaker or an open group discussion, then e-mail out the invites!
Manage multiple calls easily with buttons and lights for each line — know who is calling, who is on a call, and who is on hold — at every Yealink desk or wall-mounted phone in the system.
Room to Grow
Protect your investment with a system that grows as your business grows. Begin as small as 1 site with 2 lines and 2 phones, expandable to multiple sites with up to 1000 phones all working together.
Mobile Phone Integration
There’s no need to have multiple contact numbers for people who also use a cell phone. Integrate cell phones with your new communications system and use cell phones like office extensions.
With its built-in web browser programming interface, you or our technicians can easily, and often remotely, make any programming changes whenever needed.
Call Recording & Storage
Optional call recording allows you to choose to push a button during a call to start recording when needed or have certain calls automatically recorded.
Managers are able to silently listen in on active calls to monitor employee performance or jump-in to help someone new in training.
Click to Call Management
Communication Assistant software seamlessly integrates with Microsoft® Outlook® allowing users to easily dial contact phone numbers, receive incoming call pop-up alerts, drag-and-drop conference call management.
There’s even more to Yealink
Connect with us to find out if Yealink is right for your business.
You’re one step away from seeing why this is considered the most reliable on-premises Unified Communications phone system solution for small and medium size business. All we need is a little information to get started, and we’ll contact you shortly.
What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
“When a patient accidentally calls the Belleville office instead of the Mt. Vernon location, instead of asking them to hang up and dial another number (hoping we don’t lose that new client), we can now just transfer them to the other office without their ever knowing the difference.”Mary Barr
“Switchvox was built for a company just like ours who wants all the features and functionality of an Asterisk-driven system, but one that is preconfigured and packaged at a bundled price that is significantly more affordable than any of the big box brands.”Mark Ratliff
“As a manager, I never had any way with the old system to know who was calling who, nor was I able to track any trends like what days we seemed to get the most phone traffic and what kind of calls they were. Having these features help us make better staffing decisions and analyze our advertising effectiveness.”Mike Truran
Frequently Asked Questions
What's the warranty?
With a 1-year limited warranty from Yealink, you can focus on growing your business. If you decide to rent your phones from us, the warranty is extended during the entire rental period. Optionally, the warranty on purchased phones can be extended to 3-years for a very small cost. Ask us to include the option in your proposal.
Can you install it for me?
Yes. We have a thousands of qualified installers available throughout the United States to install it all — headache free. Alternatively, some customers choose to install the system themselves with our “remote programming and initial configuration setup” option instead. It’s entirely your choice — whatever option fits you best.
Does it offer fax capabilities?
Absolutely. First, you have the ability to receive all incoming faxes in your e-mail as a PDF. Second, you have the ability to send e-mails from your desktop PC with a few simple clicks. If you still need to use a physical fax machine, you can dedicate its extension to just sending faxes and let the phone system direct all of the incoming faxes.
Do these phones work with headsets?
Yes. You can easily connect a wired or wireless headset to any of these phones. Ask us to include the number of headsets you need to your proposal and let us know if you’d prefer wireless or wired. Some models even include built-in support for standard Bluetooth headsets!
Can I page through the phones?
Yes. Paging is supported to allow you to announce your one-way voice message to any group or all phones. And, optionally, the phone system allows you to create a two-way paging group that turns on all microphones and speakers for instant hands-free answer-back to your group announcement.
Can I forward, answer, or transfer calls to a cell phone?
Yes. And if you are using the free Mobile Phone App we provide, you’ll have the ability to place the call on music-on-hold, transfer the call to any other user, send the caller to your voicemail (or someone else’s voicemail), or enable immediate call recording.
Can I use this system with provider X?
The Yealink system integrates with any telephone service provider that offers PSTN (or POTS) analog or PRI (digital) telephone lines or you can choose to have us host the phone system in the cloud and use us as your phone service provider. Contact us if you have any questions.
What about regular maintenance and support?
Phonewire is a certified partner with best-in-class product support team. When you purchase your system, you can optionally purchase a support plan to make sure you keep your new business phone system running smoothly with all the latest features and software upgrades.
Do you offer financing options?
Yes, we do offer financing through our select lenders. Our attractive financing options make Yealink easy to implement within consideration of your available budget. Our proposal/quote will typically include one financing suggestion, but please do not hesitate to express your interest in other financing options so we can explore which program would be the best for you.