Built the Industry
Digium is the sponsor and maintainer of the Asterisk open source project, with its open source code developer community that uses and continually enhances Asterisk includes some of the brightest minds and innovators from 170 countries, with close to two million servers running strong. Asterisk is used as the foundation of the refined Switchvox solution.
Easiest to Use
No need to memorize special “star-codes” or awkward processes to perform simple tasks! Our Digium phones and our Digium service are integrated as one so using it feels like a complete phone system should. And because its our phones and our phone service, and support issues lead to fast resolution — without frustration or finger-pointing.
All Features Included
With all features included for every user at one price, you can save more than 60% on your initial investment and 80% on your total costs. No more nickle-and-dime nonsense. Switchvox is able to provide a unified communications system for one location or many locations for the best value anywhere!
Now Introducing Video Conferencing & Screen Sharing
Desktop-to-desktop video conferencing requires no application to install. It’s completely web-based.
As more employees transition to remote work due to the effects of COVID-19, being able to utilize new communications tools is a top priority for many individuals.
Sangoma Meet is a fully-featured video conferencing solution, accessible from any WebRTC-compatible browser, like Chrome or Edge. From there, simply click on the Start a new meeting button to instantly start a video call. Or, click on the schedule button to schedule a meeting in advance and share a link with the other parties you want to join your call. It’s that easy!
With Sangoma Meet, you can:
- Join up to 50 of your colleagues, closest friends, or family members – all in one conference.
- Invite co-workers to a video conference by sharing a URL via email, text, WhatsApp, or their preferred method.
- Chat using emojis while on a video call.
- Invite audio-only participants who are unable to share video.
- Share your screen to collaborate on projects or ideas.
Create a calendar meeting invitation and have your Sangoma Meet invitation details automatically created, including meeting link and a list of worldwide phone numbers for attendees to use. A handy Google Chrome Browser plugin helps make video conferencing easier too.
Additionally, Sangoma Meet is a screen-sharing service too! Communicate more efficiently as you collaborate on projects or ideas. Start a video call or a screen-share and switch between the two with a click of a button.
With Switchvox, phone manufacturer and cloud service provider are the same name — built specifically to work together as one trusted and supported solution.
Make vital information available to employees and deliver a world-class customer experience by integrating your business software in new ways.
Cloud or Closet
Whether you want to own the server and install in your closet, or you prefer the affordable and hassle free server-in-the-cloud VoIP solution — we can deliver.
See who us in the office, and know who is on a call or away from their desk. Call rules update automatically based on an employee’s presence.
Receive, transfer and record calls from any phone any location or use the Switchvox Mobile Softphone App so important calls always connect.
Reporting and Call Logging
See details about all calls in your system and where they go. Custom, statistical reports can be scheduled and emailed to you automatically.
Drag-and-drop calls, chat, update your CRM notes, and set up conference calls, all with the unique capabilities of the Switchboard web-interface.
Communicate by text from your PC, smartphone, or tablet to get instant answers from colleagues without ever asking your callers to hold.
Fax from your Desk
For incoming faxes, Switchvox converts it to a PDF then e-mails it to the desired Switchvox user. Outgoing faxes can be sent just as easily.
Not just for call centers, Switchvox and Digium phones bring powerful call queuing functionality to even the smallest business that needs to efficiently handle inbound calls.
Recording & Monitoring
Great for training and auditing calls, managers can easily monitor, whisper, barge and record calls from the Switchboard or from your phone.
Video Chat & Screen Sharing
Instant message, video chat, and screen sharing with your external contacts and customers easily — it is all built in, no extra charge.
Compare the Competition
Switchvox is in a league of its own. It’s reliability is solid. It’s value is hands-down the best, dollar-for-dollar. And let’s not ignore, Switchvox is designed, built, and managed from the same company that disrupted old monopolies and revolutionized the telecommunications industry as the first to open phone systems to the Internet age. Switchvox gets it right because they know their stuff. They lead the industry because they created it.
There’s so much more to Switchvox
Get a quote and find out why Switchvox is the right choice for your business.
You’re one step away from seeing why this is considered the most reliable Unified Communications phone system solution for small and medium-size business. All we need is a little information to get started, and we’ll contact you back with more information.
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What Our Customers Are Saying
Don't just take it from us, let our customers do the talking!
"When a patient accidentally calls the Belleville office instead of the Mt. Vernon location, instead of asking them to hang up and dial another number (hoping we don't lose that new client), we can now just transfer them to the other office without their ever knowing the difference."
"Switchvox was built for a company just like ours who wants all the features and functionality of an Asterisk-driven system, but one that is preconfigured and packaged at a bundled price that is significantly more affordable than any of the big box brands."
"As a manager, I never had any way with the old system to know who was calling who, nor was I able to track any trends like what days we seemed to get the most phone traffic and what kind of calls they were. Having these features help us make better staffing decisions and analyze our advertising effectiveness."
Frequently Asked Questions
What's the warranty?
Can you install it for me?
Why choose a phone system with its own brand phones?
Do you offer a demo or free trial?
Does Switchvox offer fax capabilities?
Do these phones work with headsets?
Can I page through the phones?
If I receive a call transferred to my cell, what can I do with it during the call?
Does Switchvox offer Visual Voicemail?
Can I use this system with provider X?
What about regular maintenance and support?
Do you offer financing options?
Our Experts are free to discuss and help you decide.
Buying an office phone system can be complicated, but your personal Phonewire expert is ready to help, using their in-the-field experience and expertise. Our goal is to provide you with helpful advice and products we know you'll love. No project is too big or too small -- we're ready to help!