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Switchvox is a Sangoma product — not sold or supported by Phonewire

Switchvox (formerly a Digium product, now owned by Sangoma) is still commercially available but is not part of Phonewire’s phone system lineup. If you’re currently running Switchvox and looking for support, migration guidance, or a fresh start with a fully managed system, Phonewire can help you evaluate your options.

Running Switchvox?

Moving Away from Switchvox? Here’s What Phonewire Recommends.

Switchvox has a loyal following — particularly among law offices and legal professionals — largely because of its strong Asterisk foundation and all-inclusive per-site pricing. But for many small businesses, it’s more complexity than they need. If you’re evaluating your options after a support gap, a staff change, or a system problem, Phonewire offers a fully managed alternative with a direct long-term support relationship.

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Still Running Switchvox?

Phonewire doesn’t service Switchvox directly, but if you’re evaluating whether to stay or migrate, we’ll give you an honest assessment — including what migration would involve and whether it makes financial sense now.

Call (800) 857-1517 for a free consultation →

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Ready for a Fully Managed System?

If you want one provider that installs, configures, owns, and supports your entire system — with U.S.-based helpdesk and no per-user complexity — Phonewire is the straightforward alternative.

Schedule a free consultation →

Why Law Offices Move Away from Switchvox

Complexity overhead. Switchvox is powerful but requires real technical expertise to manage. When the person who configured it leaves, the system becomes difficult to modify without outside help — and finding Sangoma-certified support is a narrower market than most firms expect.

Brand and ownership uncertainty. Switchvox was built by Digium, acquired by Sangoma, which then merged with StarBlue. The product roadmap has been unclear for years. For a law firm that needs to know their communications infrastructure will be supported long-term, that uncertainty matters.

The Phonewire difference. Phonewire has been installing and supporting business phone systems since 1998. Every client gets a direct relationship with the team that built their system, U.S.-based support answered in under a minute, and day-to-day changes at no charge. No ticket queue. No outsourced support.

What Phonewire Recommends for Law Offices

Best for Law Offices

Phonewire On-Premises

Full-featured on-premises system with the reliability and control that legal professionals require — call recording, CRM integration, call reporting, voicemail to email, and flat licensing with no per-user escalation.

Call recording for compliance and training
CRM integration (Clio, Salesforce, HubSpot)
Flat $699/year license up to 20 users
Works during internet outages

Learn about the hybrid model →

Also Consider

Phonewire Cloud-Hosted

For multi-office firms or attorneys who work across locations and need consistent access to their extension, voicemail, and client call history from anywhere.

$25/user/month — no hardware purchase
Full mobile and desktop app access
Consistent experience across all locations
Voicemail transcription available

Learn about cloud-hosted →

What Our Clients Say

Matt and his staff did a wonderful job on the install. They were very prompt, courteous, and very knowledgeable. We wouldn’t go anywhere else.

Vickie Courtney Courtney Clark Law, P.C. ★★★★★

I highly recommend Phonewire for your telecommunications needs. Matt makes the process very easy; walking you through each step so you always know what to expect.

Christopher Lashley Lashley Animal Hospital ★★★★★

Get a Free Migration Assessment

Tell us about your current Switchvox setup and we’ll give you a straight recommendation — what migration would involve, what it costs, and whether now is the right time.

📞 Questions about migrating? We answer in under 1 minute.

(800) 857-1517