For businesses of any size, we’ve got the perfect business phone.

Whether you need phones for opening a new office, supporting employees working from home, or it’s time to update your business phone system, we have done all of the research and tested over 25 small business phone systems to prepare the list of our best Top 5 most recommended business telephone systems.

Our criteria we believe the best small business phone systems must meet:

  1. The manufacturer must be reliable, with a proven history and warranty support.
  2. Be the most affordable for a small business to purchase and maintain.
  3. Be future proof — compatible with standard analog landline telephone service or VoIP cloud phone service.
  4. Provides feature to transfer calls to a cell phone, a smartphone app, and supports mobile and home office employees.
  5. Must have the essentials: automated attendant call tree menus, voicemail to email, intercom, call forward, transfer, and music on hold.

If your businesses has employees who work from home or on-the-road, or if you require a system to interconnect multiple address locations, please complete a quote request on our website or simply give us a call at 1 (877) 877-9473 and allow us to build a custom quote proposal — including local installation, if you want.  

#5. Just the Basics!
AT&T Synapse Phone System

 

Designed for Landline
Bluetooth Headset support: No
Mobile softphone app: No
Touchscreen models: No
Wi-Fi install option: No
Call recording: No
Warranty: 2 years
Cost: $

Read More…

The AT&T Synapse works the way you do — no headaches, hassles or hidden costs. Large backlit displays, web-based system administration, familiar call handling and features, scheduled-based auto attendant, built-in voicemail, dial-by-name (first or last) functionality, and inbound call routing rules, the Synapse has the most features in its class.

Although this system is showing its age, Visual Voicemail is built-in on the larger display Synapse phone (pictured above), allowing you to navigate and manage voicemails as you scroll through your e-mail on your smartphone. Reliability and build quality are absolutely exceptional. It also offers the ability to connect multiple locations together for calling from store-to-store, for example. The included warranty is 2 years with an option to extend to 5 years.  You cannot go wrong with this versatile AT&T solution!  Unfortunately, it doesn’t support upgrading later to VoIP and the system does not offer a mobile app and the system was discontinued last year.

#4. Most Features!
Sangoma Switchvox

Designed for Landline or VoIP
Bluetooth Headset support: Optional
Touchscreen models: Yes, 1 model
Wi-Fi install: No
Call recording: Yes
Warranty: 1 year
Cost: $$$

Read More…

When making an investment in a new phone system that needs to integrate with other systems, the Switchvox system makes the most sense.  Regardless of how your business changes and grows, your initial investment is always protected.  With its IVR/XML scripting, you can easily connect your database and create steps to take your caller almost any direction you can dream.  For example, a school might offer parents a custom absentee line to quickly report student absences or a company may route new callers to sales people but existing clients are routed directly to a customer success team automatically based only on the Caller ID.  

And its built-in mobility features allow calls to be made and received on your smartphone exactly as if you were sitting in front of your desk phone — even hand off an active call from one phone to the other without placing the caller on hold!  With Switchvox, the possibilities are endless and the price is surprisingly affordable.

#3. Best Simplicity!
Panasonic

Designed for Landline or VoIP
Bluetooth Headset support: Optional
Touchscreen models: Yes, 2 models
Wi-Fi install: No
Call recording: Optional
Warranty: 2 years
Cost: $$

Read More…

 

With Panasonic, it’s your choice to have your phone services hosted in the cloud or installed to traditional landline phone lines in your closet — whatever makes the best financial sense for your organization right now. Because of its exceptional DECT cordless handheld telephone capabilities, this system is also ideal for installations where mobility is essential such as retail, manufacturing, and warehouses.

With the ability to grow without the need for replacement hardware, Panasonic is an ideal solution for small businesses that desire an easily expandable solution.  Easily connect multiple locations together for calling from store-to-store, corporate-to-retail, or country-to-country for example. Panasonic’s cordless telephone capabilities include your choice from a standard cordless model, a compact model with Bluetooth headset support, or a ruggedized dust, shock, and splash resistant IP54-complaint cordless model, And Panasonic includes a standard 2-year warranty with an option for up to 7 years of optional extended warranty coverage.

#2. Best Value!
Yealink Optima

 

Designed for Landline or VoIP
Bluetooth Headset support: Yes
Touchscreen models: Yes, 6 models
Wi-Fi install option: Yes
Call recording: Optional
Warranty: 1 year
Cost: $

Read More…

Yealink is once again at its innovative best, with the release of the T5-Series IP Phones. These phones are designed specifically for users who expect integrated communication to come with excellent functionality, great value, and ultra-smart design.  And its Acoustic Shield feature eliminates background noise in open offices.

With the ability to grow to huge capacities, the Yealink is a great all-around solution for small businesses, churches, retail, manufacturing, and small or large schools that desire an affordable but highly expandable solution.  It offers the ability to connect multiple locations together for calling from store-to-store, for example.

For locations where a desk phone is required but no Ethernet cable is nearby, Yealink offers an option to use it’s reliable and secure DECT wireless extender or you can use your Wi-Fi if you prefer for quick and easy desk phone placement in places where no Ethernet cable is easily accessible — an ideal solution for installations that simply cannot run new Cat6 cabling everywhere.

#1. Three-Year Warranty!
Snom Americas

Designed for Landline or VoIP
Bluetooth Headset support: Optional
Touchscreen models: No
Wi-Fi install: Optional
Call recording: Optional
Warranty: 3 years
Cost: $

Read More…

With German-engineered sound design, the new Snom series is designed to provide the small business market with the best sound quality and make it easier to add new people and integrate employees who use their mobile phone more than their desk phone. The new platform can start with just 2 lines and 2 phones, then easily grow up to 100 lines and up to 300 cordless, desk phones, and smartphone mobile users. And it’s your choice to have your phone services hosted in the cloud or installed to traditional landline phone lines in your closet — whatever makes the best financial sense for your organization right now.

With this system, you also have the ability for employees with smartphones to download an app to have an extension on the phone system for intercom and call transfer, even if they never set foot in the office!  You can call clients back through the mobile app with the office Caller ID instead of the ID of their personal cell phone.  And with the call recording option, you can monitor and review conversations at any time.  Some phone models include built-in support to use a Bluetooth wireless earpiece headset or your favorite stereo noise-canceling headphones.  Snom includes a standard 3-year warranty with the option for up to 5 years.

“Our best customers come from our competition — it seems low price alone, isn’t the bargain they thought.

Great price is only “great” if it includes great service.  We want you to be our customer for life and we do that with amazing service that’s a great value.  Our reputation for high-quality business phone solutions for more than 20 years continues to prove our commitment to putting customer service first.”

 

Have Questions?

Our Expert Engineers help you decide with confidence.

Buying an office phone system can be complicated, but your personal Phonewire expert is ready to help, using their in-the-field experience and expertise.  Our goal is to provide you with helpful advice and products we know you'll love.  No project is too big or too small, we're here to help!

 

Call 1 (877) 877-9473 Option 1 or get a Quote.