On 2nd December 2020, Panasonic Corporation announced a strategic decision to close its Business Communications business globally, with a timeframe of two years.

Phonewire, Inc. is committed to the ongoing support of its customers’ Panasonic systems while realizing support may be more difficult as the transition timeline continues.

Now is a great time to discuss with us developing a plan towards desk phone upgrades or organized transition to unified cloud communication services by calling us at 1 (800) 857-1517.

Panasonic announcement as follows:


Dear Valued Business Partner,

We sincerely appreciate your business over the years as our valued partner in your market.

Panasonic Corporation has decided to close the global operation of Unified Communication.

We did not arrive at this decision lightly, and our goal is to make this transition as smooth as possible for you.

Panasonic Systems Solutions of North America / Panasonic Canada, Inc., will supply hardware products through January 2023, and service parts through 2029. We will continue to provide the technical support you have come to expect from Panasonic; however, further development of Unified Communication products will be suspended.

We expect that you may have many questions and we will be providing updates throughout this transition. Your regional sales manager will be reaching out to you, but please feel free to contact your RSM or myself.

Thank you very much for your continued support during this transition. We wish you the very best and continued success.


Kaz Sakomoto
Director, Office Products Business Division