Make the Right Connection!
Imagine a phone system designed with today’s wireless convenience and mobility in mind — integrated into every desk phone right from the start at no additional licenses or upgrade costs. With our industry leading out of the box support by design for cordless handset telephones, wireless desk telephones, and wireless headset options, its easy to outfit your entire business with a new, modern phone system easily and affordably.
Relax knowing you’ve made the right choice with products that are backed by 3 year standard warranties featuring new product advanced replacement. With over 30,000 employees and $1.8 Billion in annual revenue, you probably know the company. VTech, originally founded in 1976 as “Video Technology Limited”, is the largest and most trusted in the industry and manufacturer of Alcatel, Snom, and AT&T phones and telephone accessories.
High Definition Sound
ErisTerminals deliver high definition sound like you’ve never heard before. Finally make “buzzing” and “scratchy” telephone calls a thing of the past!
Built for Cordless
With the DECT module built-in, easily add our cordless handset or wireless headset to any ErisTerminal phone with no other accessories required.
iOS & Android Mobile App
Employees can work remotely, review call history, search the directory, or see if a colleague is available for a call — as easily as they do in the office.
Know who is calling who, which employee is the most productive, and identify trends for discovering additional business opportunities.
Returned Call Connector
When a client calls back, their call can be automatically routed directly to the original extension that last dialed them. Never lose a potential sale again!
Call Monitor & Recording
Managers can silently listen in on active calls to monitor performance, jump-in to help, or record calls automatically for review later.
Shared Phone Book
Easily manage one centralized phone book and share that directory of phone numbers automatically to all phones in your system — searchable by name, or company, or email address!
Meet Me Conference
Host multi-party conference calls, anytime you need. Determine if the call will be a webinar style or open group discussion, then send out the invites or have the phone system call them.
Receive more calls than you can answer? With ErisTerminal, callers can wait with music to be answered in order or offer them options to send their call to another phone or voicemail.
There’s even more to VTech ErisTerminal
Connect with us to find out if ErisTerminal is right for your business.
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What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
“When a patient accidentally calls the Belleville office instead of the Mt. Vernon location, instead of asking them to hang up and dial another number (hoping we don’t lose that new client), we can now just transfer them to the other office without their ever knowing the difference.”Mary Barr
“Switchvox was built for a company just like ours who wants all the features and functionality of an Asterisk-driven system, but one that is preconfigured and packaged at a bundled price that is significantly more affordable than any of the big box brands.”Mark Ratliff
“As a manager, I never had any way with the old system to know who was calling who, nor was I able to track any trends like what days we seemed to get the most phone traffic and what kind of calls they were. Having these features help us make better staffing decisions and analyze our advertising effectiveness.”Mike Truran
Frequently Asked Questions
What's the warranty?
With an impressive 3-year limited warranty, you can focus on growing your business. If you decide to rent your phones from us, the warranty is extended during the entire rental period.
Can you install it for me?
Yes. We have a thousands of qualified installers available throughout the United States to install it all — headache free. Alternatively, some customers choose to install the system themselves with our “remote programming and initial configuration setup” option instead. It’s entirely your choice — whatever option fits you best.
Can I pair a cordless handset and headset to my phone?
Yes. The Feature Deskset (VSP726) and the Executive Deskset (VSP736) allow you to add a cordless headset to your telephone for hands-free convenience. Optionally, you could add a cordless handset telephone which would ring when your desk phone rings, allow you to toggle an active call from handset to deskset without putting them on hold, and allow you to easily place outgoing calls when you’re away from desk.
Do all the phones need Ethernet wiring installed?
No. Our unique Wireless Deskset (VSP608) can be installed anywhere there’s an electrical outlet. Features and operations are exactly the same as our other desksets, so you can easily have a mixture of phones throughout the office to match your installation needs. Optionally, you could provide some with their own dedicated DECT Cordless Handset (VSP601) to allow the most flexibility and mobility — for those who would prefer no desk phone at all.
Do all of these phones work with headsets?
Yes. You can easily connect a wired or wireless headset to any of these phones. Ask us to include the number of headsets you need to your proposal and let us know if you’d prefer wireless or wired.
What about regular maintenance and support?
Phonewire is a certified partner with best-in-class product support team. When you purchase your system, you can optionally purchase a support plan to make sure you keep your new business phone system running smoothly with all the latest features and software upgrades.
Do you offer financing options?
Yes, we do offer financing through our select lenders. Our attractive financing options make ErisTerminal easy to implement within consideration of your available budget. Our proposal/quote will typically include one financing suggestion, but please do not hesitate to express your interest in other financing options so we can explore which program would be the best for you.