Business Continuity

Unexpected things happen to great businesses every day. Do you have a business continuity plan? Are you able to quickly & efficiently deliver information updates and connect decision-makers and clients reliably — regardless of their location?  Our solution has answered the call.

Always Be Ready

Whether the threat is a tropical storm, chemical spill, or pandemic, be ready with tools to quickly share information and work through any crisis.

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Communicate Quickly

Provide updates and connect employees & customers by call transfer, multi-party conference, and real-time employee updates with group chat.

Landline Phone Compatible

Call forward your business number –
no number porting and no hardware required.  Don’t wait weeks, instead be up and running in one business day.

Connect using your regular cell phone.

Our fastest deployment method. 

We create and record an automated attendant menu to answer your callers, with options for callers to select information or connect to individuals sending calls to their cell phone number. 

• Incoming calls routed to employee’s cell phone number.

• Outgoing calls made by your employee’s cell phones will show the Caller ID of their personal cell phone number.

• No option to transfer a caller after incoming call is answered on the cell phone.  Calls can be placed on hold/mute.

 

Connect using our smartphone or laptop App.

Our best method!  Includes chat & shared directory.

We create and record an automated attendant menu to answer your callers, with options for callers to select information or connect to individuals sending calls to an App that employees download to their smartphone, laptop, and tablet/iPad.

• Incoming calls (and Outgoing calls) routed through App on smartphone or laptop using your Data/Wi-Fi.

• Outgoing calls made through the App will show the Caller ID of your primary business phone number.

• Calls can be transferred after incoming call is answered on the App.  Callers will hear music-on-hold.

Plans and Pricing

As uncertain times are requiring more and more employees to work from home, this communication solution works alongside your existing premise-based landline phone system to ensure reliable, seamless business continuity and employee communication – no new phone system necessary.

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What Our Customers Say

Don't just take our word for it. Let our clients share their own success stories!

"When a patient will call our Belleville office rather than our Mt. Vernon location, instead of asking them to hang up and dial another number (hoping we don't lose that new client), we can now just transfer them to the other office without their ever knowing the difference."

Mary Barr

Periodontics of Southern Illinois

"I have worked with Matt and his firm for a number of years. His service and attention to detail are some of the best I have experienced. He is always open to ideas and is very willing to act on good ideas. It is a pleasure working with him and his company. Highly recommended."

Rex Klein

Barryhund Administrators, Inc.

"In the 10 years that I have had the pleasure of working with Phonewire, I have seen the business grow and differentiate itself from the rest. Matt works closely with customers to find a solution for their needs. The commitment to his work and to his clients is a true testament to his success."

Holli Hulett

Teledynamics, LLC