Your Customers Want to Text Your Business.
Phonewire lets your existing business phone number send and receive text messages — landline texting made simple. No need to change your phone service provider, carrier, or phone system. Start in minutes.
Sending business SMS from a landline used to be impossible — your main office number couldn’t send or receive text messages. Those days are over. Phonewire’s business text messaging service lets you text enable your landline so customers can text the same number they already call — no need to change your carrier, your phone system, or your monthly service.
A Shared SMS Inbox for Your Whole Team
Other providers are now racing to add a “shared SMS inbox” – it was recently the single most-requested feature in some platforms’ history. Phonewire has worked this way from the start. Your main business number is a shared inbox: a text comes in, and your whole team can see it and answer – exactly like an incoming call ringing every desk phone, where anyone can pick up. New texts and new calls keep arriving at the same time, and nothing waits on one person.
That matters because customers expect a reply. 91% of customers want to receive texts from businesses and 90% prefer texting a business over calling – yet 1 in 3 people who text a business never get a reply, usually because the message landed on one employee’s phone and stalled. A shared business-number inbox is the fix: every authorized teammate sees the conversation, so messages get answered, tracked, and followed up – not lost on a personal cell.
- One shared business number – the number customers already have, answered by your whole team
- Rings like a call – new texts notify everyone; anyone can claim and respond
- Nothing lost when someone is out – shifts change, the conversation stays put
- Off personal phones – 37% of staff text customers from personal cells; keep those conversations on the business number so the relationship stays when they leave
- Calls and texts run independently – a busy phone line never blocks an incoming text
- Every conversation on record – the whole thread stays in one shared history, searchable by your team and never lost on a former employee’s phone
Truth Is, Text Is Better.
Customers prefer texting for routine matters — it’s faster, more convenient, and less disruptive than a phone call. With business SMS from your landline, customers can ask about availability, schedule appointments, or follow up on service requests on their terms — without putting anyone on hold.
Once you text enable your landline, that familiar business number — the one customers already have in their contacts — becomes a two-way SMS conversation.
- Works with your existing business phone number
- No change to your monthly phone service provider
- Customers text your number like any other cell phone
- No app needed on the customer’s end — just standard SMS
Save Your Thumbs.
You don’t manage business communication from a tiny cell phone screen — and now you don’t have to manage business texts that way either. Send and receive texts from a full keyboard on your Windows PC or Mac using Phonewire’s desktop app.
Multiple employees can share a single business number, see incoming texts, and respond — just like a shared phone line, but for texting.
- Full desktop app for Windows, Mac, and web browser
- Mobile apps for iPhone, Android, and tablet
- Multiple employees share one business number
- Pop-up notifications when new texts arrive
- Shortcuts, automated replies, and message templates
Build More Loyalty.
Texting enables customers to connect with your business as conveniently as they would with a friend. When they can reach you quickly — and actually get a timely response — they stay engaged, feel valued, and keep coming back.
Go further: send group texts to your VIP client list, announce special offers, or trigger automated replies so no message goes unanswered.
- Respond to questions and solve problems in real time
- Send group texts to your VIP client list
- Announce promotions and special discounts
- Set up automated replies for after-hours or high volume
Is My Phone Number Compatible?
Phonewire’s landline texting service works with most business telephone numbers — but there are a few exceptions. Enter your number below to check if business SMS can be activated for your line instantly.
If your number shows as incompatible, don’t worry — there may still be a way to enable it. Call us at (800) 857-1517 and we’ll check it manually.
Phonewire offers a free, no-obligation trial because we know business texting is something new and you want to see it work before you commit. Month to month after that.
Simple Plans. No Contracts. No Surprises.
All plans are month to month. Start with a free trial on any plan. Upgrade or cancel at any time.
- Up to 10 simultaneous users
- Web, Desktop App, Tablet & Smartphone
- Includes 1 telephone number
- Additional numbers $10/month each
- $0.04 per segment overage
- Unlimited simultaneous users
- Web, Desktop App, Tablet & Smartphone
- Includes 1 telephone number
- Additional numbers $10/month each
- $0.035 per segment overage
- 5% discount if prepaid quarterly
- Unlimited simultaneous users
- Web, Desktop App, Tablet & Smartphone
- Includes 1 telephone number
- Additional numbers $10/month each
- $0.03 per segment overage
- 5% discount if prepaid quarterly
- 10% discount if prepaid annually
*A message segment is approximately 160 characters. Most standard text messages count as one segment.
FAQ: Business Text Messaging
What Our Customers Have to Say
“I have had a great privilege to work with Phonewire and they have always been able to meet my requests. I’ve used this service for many years and find it very useful and effective to manage my business. I highly recommend this service.”
“Phonewire provides my solo law practice with an invaluable service. I am able to cut my costs dramatically for phone answering services and devote those funds to other more important tasks. It’s definitely worth the reasonable monthly cost.”
“I’ve used Phonewire’s service for a few years and it’s still the coolest service I’ve seen. I can answer the important texts first, then delegate the simple ones. Phonewire has worked flawlessly. I love it!”
Ready to See How Business Texting Works?
Phonewire offers a free, no-obligation trial because we understand business SMS is something new and you want to make sure it’s right for your company. Month to month after that — cancel any time.
Yes. Phonewire lets you text enable landline numbers so you can send and receive business SMS from landline phones — using the same number your customers already know. Landline texting works with most business numbers — simply enter yours above to confirm compatibility. Once activated, you manage SMS from landline, desktop, tablet, or smartphone.