Most employees believe they could be more productive on the job, if only there was a way.
Employees in the U.S. who work 45 hours a week said they believe 16 of those hours are unproductive, due to factors such as poor communication and slow or problematic office technology, a study conducted by software maker Microsoft in 2005 revealed.
A similar study fielded earlier by printer manufacturer Xerox revealed that 74 percent of those surveyed blamed the basic problem of heavy workloads on their lack of optimal productivity. In this study too, less-than-adequate technology was also named as an impediment to productivity.
With businesses now determined to continue to produce more work with fewer resources, making sure employees are as productive as possible can have a positive impact on profitability. Doing this can require little more than a simple, inexpensive switch to more productive wireless phone systems, wireless phone headsets and other advanced communication technologies that can be added to a small or medium-size office environment in just one day.
The increase in productivity from the introduction of phone headsets alone is startlingly significant! Employees of a large national company in the Midwest reported an increase in productivity of approximately 22 percent after headsets were introduced in place of traditional desk phone handsets, according to a study in 2005 by E3 Consulting, an independent consultant in Los Angeles.
From an ergonomic standpoint, introducing the phone headsets led to a 25 percent reduction in user discomfort in the neck, upper back and shoulders, according to the E3 study. In fact, 67 percent of the participants in the E3 study reported a decrease in the severity of pain associated with shouldering old, traditional phone handsets.
Getting workers hands-free when it comes to phone communication can quickly and easily create a more productive business environment. For example, when employees are allowed to use wireless headsets they are more likely to process more tasks during the call therefore shorting “wrap-up” time between calls typically wasted completing all required processes to finish the requests of that call. The increase in efficiency is immediately noticed, but only in office environments where the headset use is encouraged by peer influencers.
Helping employees become more productive on the job is simple when you give them the tools to work more effectively. The investment you make today to improve your business phone system will help boost office productivity, make for happier, healthier employees, and give you the peace of mind that your workers have the tools to help drive maximum profits.
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