The recent announcement by Toshiba that it is shutting down its Telecommunications System Division took customers and dealers by surprise. But should it have been such a surprise?

Toshiba is yet another phone manufacturer to drop out of the industry.  With bad strategy and poor investment in research and development as likely causes, they have immediately ceased all support and notified all dealers of their termination. We are sure that Toshiba decided that they were too far behind, had such small market share and had even dissatisfied past customers with its IPEdge that their only answer was to exit the market. It wasn’t even worth finding a buyer.

Concerned about the future of your phone system vendor?

With the shaky future looming over some phone system manufacturers, now is the perfect time to begin considering other options.

Your phone system is the gateway between your company and customers, and the potential for having a communications system with no future support is not an option. Now is the best time to consider Digium’s award-winning VoIP phone system, Switchvox.

Digium’s Switchvox is an award-winning VoIP phone system solution that has been built on top of Asterisk, the world’s most popular open source communications platform. Switchvox delivers enterprise-level Unified Communications (UC) tools, mobility applications, and robust calling features at a fraction of the cost of proprietary VoIP systems.

And unlike other UC solutions on the market today, there are no costly add-ons with Switchvox. All features are included for one low price, making your transition to a reliable, future-proof phone system as easy as possible.

Need more proof Switchvox is the best solution for your business? Our system continues to win industry awards for its innovative approach to improving business communications. Industry analysts recognized Switchvox as the best value in UC for SMBs, and it has received the Unified Communications Excellence Award, the INTERNET TELEPHONY Product of the Year Award, the TMC Innovation Award, and many other prestigious acclamations.

The reason Toshiba closed its Telecom division was likely the pressure from new technology and providers. Businesses can now choose from IP based premise systems or cloud based systems. They can both offer all the standard telephone features as well as advanced capabilities like unified communications – bringing text, chat, video, conferencing together.

A vendor that can offer both premise and cloud based systems will offer unbiased advice. A vendor that can offer solutions from more than one manufacturer is equally going to offer you more choice, walk you down the decision path to determine how best to meet your business needs.

Want to know more? Contact us today and one of our experts will help you get started with the research — before it’s a major outage and you’re caught unprepared.