Paging speaker systems, Lockdown, Evacuation, Loud bell ringers
Urgent Alert phone call and text messaging notifications provide rapid and automated delivery of emergency text and phone alert notifications and reminders. Phonewire Urgent Alert includes all the powerful features of VoiceShot Outbound plus text messaging and other special features tailored to those who depend on Phonewire in times of crisis.
Additional features include added security safeguards to protect sensitive data, advanced online data management along with perpetual storage of sound files and call lists. Urgent Alert provides these additional features to address the special needs of schools, government, public safety and the health care industry.
Emergency alerts
Membership notification
Service outage notification
School closing information
Weather alerts
Volunteer mobilization
Public safety
Health & medical alerts
Police & Fire emergencies
Community notification
Missing children alerts
Public safety warnings
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What makes Phonewire and our one-of-a-kind technology so effective? In short, Scenarios are customized sets of pre-configured actions that are set into motion at the touch of a button. In reality, it’s so much more than that. Scenarios, and the suite of crisis communication solutions it belongs to, are meant to prepare you for anything.
Take the example of a school lockdown. If you haven’t prepared in advance through automation, you’ll have to manually alert those in your care. It could plausibly take you ten minutes to signal an alarm for students, email parents and teachers, post to social media, and alert authorities. Shaky from emotion and adrenaline, it might take even longer. With pre-planned Scenarios, emergency response takes second.
A student’s phone vibrates as they receive a push notification. A teacher’s projector switches from the morning lecture to a full-screen desktop alert. A split second later, a parent is reading a pre-scripted email. Posts go up on all social media to warn the surrounding community, and a call to the local police department is initiated. And, because you did the prep work through Scenarios, the messages aren’t a cookie-cutter alert. The message received on a student’s cell phone tells them to shelter in place, while the message received on a teacher’s cell phone provides more detailed instructions on how to secure the room.
That’s a powerful notification system.
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With people coming and going, public spaces and venues are a particular challenge when it comes to safety and security. Traditionally, public spaces make use of a public announcement system. However, PA systems are only as effective as they are audible. For visitors who are deaf or hard of hearing, this method of communication would fall flat. Even for hearing-abled individuals, a PA is not effective by itself. In a loud and crowded place, it might not be the case that visitors can detect an important notification. Take, for instance, a mall. It might be that the PA system is not located throughout stores but present only in the common spaces. In any case, tenants can easily miss a critical message.
An integrable mass notification system is a far more effective means of public safety and security. If pre-scripted, outbound messages send phones buzzing and ringing at the same time, many more people will be reached. Implementing a mass notification system that has the added benefit of natural voice alert technology that allows authorized personnel to transmit their own pre-recorded alert messages is critical. This makes it easy to communicate in multiple languages, which could be especially helpful in places like airports, malls, and recreational venues.
An administrator’s reach will be further extended if the mass notification system can coordinate with a lockdown mechanism, as well as interface with the PA system, outside law enforcement, and whatever digital signage might be available. It is these multiple layers of communication that make mass notification systems the most effective solution for public safety.