Remote Support app
The following app download allows you to connect to a remote support session. It will install the necessary software tool to be installed on your computer to allow Phonewire technicians to remotely control your local computer with your permission.
TeamViewer is our preferred software partner for this technical support solution. It is an intuitive, fast and secure application for remote control and meetings. The proprietary app is compatible with all versions of Windows, Mac OS, Linux or Google Chrome OS and reliably works behind firewall barriers, NAT routers, and proxies without any special configuration necessary. TeamViewer is highly secure and uses RSA private/public key exchange (2048-bit) and AES (256-bit) session encryption.