Presence and Messaging with Communications Assistant

Panasonic’s own Software provides friendly power user functions when coupled with the NCP500/1000.  CA provides different modules for different uses.  A single site doesn’t need to invest in a phone system server for their CA application, as the CA can be deployed direct from NCP500/1000
CA-Basic-Panasonic-Commuinications-Assistant
CA BasicBasic User – 5 User licenses are included free with the system

CA ProPrice:
1 User License   -  $ 190
5 User Licenses  – $ 830
10 User Licenses – $1395
plus tax & install

CA-Pro-Panasonic-Communications-Assistant
CA-Supervisor-Panasonic-Commuications-Assistant
CA SupervisorPrice:
1 Supervisor User License – $1,105

plus tax & install

CA-Operator-Console-Panasonic-Communications-Assistant
CA Operator ConsolePrice:
1 Operator User License – $1,755

plus tax & install

Panasonic Communications Assistant

For Personal Productivity

CA Basic

Point and click unified communications for desk-based or remote workers.

CA Pro

Intuitive point and click telephony fully featured real-time presence indication. Stay informed of users availability in different locations.

  • Presence
  • Visually Dial Contacts
  • Incoming Call Popup
  • Chat
  • Searchable History
  • IP Softphone (Option)
  • CRM Integration
  • Easy Access to Common Phone Functions
  • VMA (Voice Mail Assistant)
  • Microsoft Outlook Integration
  • Support LDAP
  • Support Thin Client

For Team / Group Productivity

CA Supervisor

Team supervisor can easily monitor and manage real-time telephony activities of group members and agents.

  • Monitor Telephony Activities
  • Call Monitoring
  • Call Distribution Incoming Call Distribution (ICD) Group
  • Manage Team Members Calls
  • Quick Reports

CA Operator Console

An operator can use the software to easily handle all calls, professionally handling communications between customers and colleagues.

Communication Assistant – Voice Mail Assistant (VMA)

Voice Mail Assistant allows Unified Messaging functionality, giving users the means to access and retrieve in the order they prefer any voice messages left for them.Companies using the optional advanced KX-TVM Voice Messaging solution can allow Communication Assistant users to visually manage their voice mails with Voice Mail Assistant. It can be launched directly from Communication Assistant via the Message icon.

Voice Mail Assistant

Network Camera Integration with Communication Assistant

Panasonic Network Cameras can also be integrated, allowing users to answer a Doorphone and open the door after viewing the Network Camera video feed on screen.

Entrance / Reception

Mobile Communication Assistant

Mobile CA is a software application installed on your mobile device, which is paired with a PBX extension, such as a proprietary telephone.\