Call center solutions

Cloud Service

Phonewire has a call center already established that you can use.

Customer-owned System

Phonewire can provide complete call center phone systems to help bridge your customers to an efficient customer service leading to a closer customer relationship and profitable business. We have a wealth of knowledge in the all of latest call center technologies:

  • ACD Agent Call Center

  • Interactive Voice Response

  • Computer Telephony Integration (CTI Software)

  • Progressive Diallers / Predictive Diallers

  • VoIP Home Working Solutions

  • Call Recording (PCI Compliant)

  • Realtime Wallboard Statistics

  • Historical Call Centre Reporting Software

  • Disaster Recovery Plans

Phonewire is a key supplier of call center phone system equipment for businesses. We have the experience of taking an empty building to a full contact center, taking our customers from a standing start to a a fully integrated call or contact center.