Cloud Service
Phonewire has a call center already established that you can use.
Customer-owned System
Phonewire can provide complete call center phone systems to help bridge your customers to an efficient customer service leading to a closer customer relationship and profitable business. We have a wealth of knowledge in the all of latest call center technologies:
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ACD Agent Call Center
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Interactive Voice Response
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Computer Telephony Integration (CTI Software)
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Progressive Diallers / Predictive Diallers
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VoIP Home Working Solutions
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Call Recording (PCI Compliant)
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Realtime Wallboard Statistics
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Historical Call Centre Reporting Software
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Disaster Recovery Plans
Phonewire is a key supplier of call center phone system equipment for businesses. We have the experience of taking an empty building to a full contact center, taking our customers from a standing start to a a fully integrated call or contact center.