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Our Remote Receptionist™ is a service we provide at our call center for you or your business twenty-four hours a day with no lunch breaks, no sick days, no under-staffing, no busy phone lines, no HR management or scheduling headaches, and no payroll taxes! Because we can assign you a toll-free number or, optionally, a local number in the area code of your choice, many companies use our Remote Receptionist service as their full-time “virtual office” receptionist. Others use it as an overflow, during breaks, or to cover for vacations. Our Remote Receptionists can help you answer your business phones whenever you need it most!
Custom Designed for your Business
We’re a team of smart, personable, off-site receptionists providing companies of all types and sizes throughout the US a richer, more customized experience. In a friendly, courteous, and professional manner, our virtual receptionists answer your phone calls. We connect you to your callers. We provide your customers and potential customers with helpful information when you can’t or don’t want to be reached. We get to know your business, so you can trust us with your business. We do everything you’d expect a great receptionist to do except we’re off-site and much more affordable. Basically, we work for you, just not in your office. Your callers can’t tell the difference.
- All remote receptionists are experienced customer service professionals, operating in the USA.
- Your callers are greeted with a customized greeting phrase that you provide.
- Your remote receptionist can either transfer the call to you, send it to your voicemail, take a message, schedule an appointment or take orders for your products or services.
- Your remote receptionist can deliver your messages by e-mail, fax, text message, or instant message.
- Your remote receptionists can pre-screen your calls for you, so you can spend more time with serious callers. Collected data can either enter the sales leads directly to your website or send them to you via email.
- There are no contracts to sign. You can cancel your services any time.
Here’s how it works…
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| 1. Callers dial your phone number or your Remote Receptionist number. |
2. Our receptionists answer every call with a friendly “How can I help you?” |
3. We call, asking if we should connect the caller to you or take a message. | ||
| We’ll assign a free toll-free number or you can use yours! Setup your current phone numbers to connect to the service or publish the toll-free we assign to you. | We answer as your personal receptionist, provide basic info, then ask them questions to help screen the call and determine what it is they’re calling about. | We transfer the caller when and where you say, or when to answer their questions and simply take a message and send you an e-mail or text with their info and message. |
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Professional People at an Affordable Price
With Phonewire, you can enjoy all the benefits a professional receptionist provides for a fraction of the price.
For starters, you’ll save money — there’s no need to hire and train an expensive on-site receptionist. You’ll also save time — questions about your business can be answered for you, without disrupting your work flow.
With the Remote Receptionist, all of your calls are answered day and night, allowing your business to be run seamlessly from any location. And while the receptionists we provide are off-site, the service we provide is always on-target — no calls are missed and no one is left to navigate a maze of voicemail options. Almost everyone will agree that missed telephone calls equal missed opportunities.
Typical “answering services” sound impersonal and their staffs are usually only capable of taking a message. When an estimated 60% of all consumers become angry or frustrated using an automated telephone menu or overseas call centers, your average “answering service”, cell phone voicemail, and answering machines are simply out of the question!
With our experienced and professional team of Remote Receptionists always available to personally answer your telephone calls, we improve your bottom line and easily deliver a solid return on investment. We never take a lunch break or a vacation. We don’t get sick or arrive late. We never miss a phone call, and you’ll never miss an opportunity for new business.
| Telephone Answering by Real, Live People and Unlimited Call Transferring. | Get Started >> |
