Most employees believe they could be more productive on the job, if only there was a way. Employees in the U.S. who work 45 hours a week said they believe 16 of those hours are unproductive, due to factors such as poor communication and slow or problematic office technology, a study conducted by software maker [...]
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Redundancy and Bonding, not SLAs alone
Business grade data communications services often come with Service Level Agreements (SLA), but SLAs are a joke. As an example, Verizon promises 100% availability but they back up their SLA with this commitment: For each cumulative hour of Network Unavailability or fraction thereof in any calendar month, Customer’s account shall be credited for the pro-rated [...]
Top 5: Best Small Business Telephone Systems
Business telephone systems have come a long way over the past few years. With features usually reserved for more expensive systems, the more affordable small business systems have adopted a feature set very competitive to their larger cousins. The benefits of cordless phones are especially compelling in today’s business environment where every dollar counts and [...]
When Do You Need a New Telephone System?
Most people take the telephone for granted. It is the business tool that has always been there for you. Long before computers, fax machines or the Internet, everyone conducted business on the telephone or in person — and still does! The telephone is the most important asset your company has and sets the stage for [...]