Our business customers ask us about the latest and greatest in phone systems all the time. And many of them assume that the business phone system they may have installed only a couple of years ago is already hopelessly outdated and should be replaced. The answer in many cases is, “Well, perhaps, but not always.” [...]
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Will Softphones be the Next-Gen Business Phone?
Softphones – that is, software programs that run on computers to let users make phone calls over IP links, rather than phone lines – can bring a lot of benefits. They can let you dial by clicking once rather than by pressing 10 or more keys. They can make spending money on a desk phone [...]
Compare Avaya IP Office vs. Digium Switchvox
Consider the Total Lifetime Cost of Your Phone System, Not Just Low Initial Purchase Price Avaya’s IP Office Overview Avaya’s IP Office is a communications system (IP PBX) designed to address the Small-to- Medium-Business customer. The Avaya solutions are positioned to be simple to use and collaborative by design. However, compared to Digium’s Switchvox, Avaya’s [...]
Prepare your IP Network for a VoIP Phone System
Switching to VoIP or an IP-PBX is a project that you should take into serious consideration. Voice over IP has many benefits, including reduced maintenance costs, integration of voice, data and video in one infrastructure as well as cost-effective and flexible solutions, among many other technical advantages. However, deployment cannot and should not take place [...]