An “answering service” are real human beings that are contracted out to answer incoming calls on behalf of a business. Sometimes, small businesses don’t have the staff or budget to hire staff just to answer phones so they hire an answering service with real people to act as the receptionist and cover their phone calls [...]
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How much should a new business phone system or IP PBX cost?
Thinking about the cost of a new phone system? When discussing the cost phone systems, wiring and installation, purchasing the actual phones, the system itself (cabinet), programming, configuration testing, optional accessories, potential cost savings, gains from increased employee productivity, and costs to maintain quality and ensure reliability must all be considered. Thankfully, there is great [...]
Why Are Business Phone Lines Still Important?
With the digital age continuing to reign over both businesses and households, some people may wonder why phone lines are still important. No doubt many American households have cancelled their home phone service to use cell phones exclusively. However, consumers have less to lose when their phones don’t receive an incoming call — compared to [...]
Disaster-Proof your Data with Online Backup
Disasters both natural and human-caused can threaten your precious files at any time: a fire, power surge, or leaking pipe could fry your system. Even without suffering a calamity, there are plenty of other threats to locally stored data—hard drive failure, accidental erasures, or a lost or stolen laptop could make you a victim of [...]