Most employees believe they could be more productive on the job, if only there was a way. Employees in the U.S. who work 45 hours a week said they believe 16 of those hours are unproductive, due to factors such as poor communication and slow or problematic office technology, a study conducted by software maker [...]
Business grade data communications services often come with Service Level Agreements (SLA), but SLAs are a joke. As an example, Verizon promises 100% availability but they back up their SLA with this commitment: For each cumulative hour of Network Unavailability or fraction thereof in any calendar month, Customer’s account shall be credited for the pro-rated [...]
Business telephone systems have come a long way over the past few years. With features usually reserved for more expensive systems, the more affordable small business systems have adopted a feature set very competitive to their larger cousins. The benefits of cordless phones are especially compelling in today’s business environment where every dollar counts and [...]
Thinking about the cost of a new phone system? When discussing the cost phone systems, wiring and installation, purchasing the actual phones, the system itself (cabinet), programming, configuration testing, optional accessories, potential cost savings, gains from increased employee productivity, and costs to maintain quality and ensure reliability must all be considered. Ultimately, how much you [...]
