Phonewire Enhances PhoNETic™ Speech-to-text Voicemail Transcription with Gender ID™ and up to 99.999% Accuracy
New upgrades solve the two biggest problems with voice-mail transcription: providing the highest accuracy ever, and identifying the caller by voice.
Saint Louis, MO (PRWEB) August 3, 2010 — In a conference call today, Phonewire, Inc. announced the general public availability of three improvements to the PhoNETic™ voicemail transcription service as a result of beta development over the past year: Gender ID™, HD wideband audio support for unbeatable accuracy, and developer API integration options.
Gender ID™, a feature developed and exclusive to the PhoNETic™ voicemail transcription service, is the latest enhancement to Caller ID® and voicemail transcription by providing identification of male or female voice as part of the transcribed text. Gender ID™ allows you to now Read Your Voicemail™ more confidently — no longer required to listen to the recorded voice message audio just to determine who was speaking.
PhoNETic™ service provides a readable and accurate voicemail transcription you can trust.
Also discussed, PhoNETic™ now adds support for HD wideband audio. With upgrades to audio processing and presentation, message priority queue management, and client keyword customization, PhoNETic™ provides the highest voicemail transcription accuracy to date.
In addition, PhoNETic™ is now open to developers to build tighter integrations with existing platforms such as Aastra®, Cisco®, Epygi®, Grandstream®, RockBochs®, Switchvox®, TalkSwitch®, Vertical®, the open-source telephony system Asterisk® by Digium, Inc., and many others. An API is available for complex integrations, as well as plug and play simplicity for the most common applications.
PhoNETic™ voice-to-text voicemail transcription works on any network or phone and uses the latest technology to quickly deliver each message accurately and discreetly. Clients include lawyers, doctors, real estate professionals, business executives, IT consultants, contractors, publishers, security professionals, government, and young professionals. In addition, several application-specific IVR solutions have been created such as an anonymous tip line, employee time sheet check-in line, question and answer, survey line, field report call-in line, lost-and-found hotline, reader or listener feedback hotline, and short personal or medical dictation.
Also, PhoNETic™ voicemail is the ideal ADA accessibility solution for deaf or hard of hearing employees in a work environment dependent on voicemail messaging, as recommended in the award-winning bimonthly Volta Voices magazine by the Alexander Graham Bell Association for the Deaf and Hard of Hearing.
About Phonewire, Inc.
Founded in 1998, Phonewire, Inc. is the first company to offer speech-to-text voicemail service to e-mail and wireless devices. The company continues to deliver a wide-range of products and services for business and individual users and has been featured on CNBC-TV, numerous blogs, and podcasts. Phonewire, Inc. currently serves thousands of customers across the United States and Canada. Phonewire, Inc. is headquartered in St. Louis, Missouri.
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